December 26, 2020 0Comment

2/9/2020 - Sent mail to retention/cancellation dept - no response. I request that I be refunded all amounts debited to my bank account from 1/8 to date, and that my contract be terminated immediately. :slap: They have changed my contract. The calculations Vodacom, MTN, Cell C, and Telkom use are detailed in the graphic below, and are based on ?reverse engineering cancellation quotes?, said Tariffic. Vodacom says it charges a maximum cancellation fee of 75% which is determined by where a customer is in their contract. email was received with "premature calcellation quotation" that required signure, payment for the amount, letter and ID copy. Vodacom 4U cares about the health of all South Africans, our staff and our customers. (Normal rates apply if calling from another mobile operator’s number or landline.) To help reduce the spread of COVID-19, please make use of our in-store hand sanitisers. The Vodacom employee confirmed that … 1nd batch on 6 December and 2nd batch to email provided with all document. It scares me to think i am stuck in a 24 month contract now with Vodacom. It covers the balance of your Vodacom Contract Subscription in the event of your death. Its now 15.01.2018 I still have the tablet, my debit order is still going through. This is after Vodacom has already recovered R5000 of the subsidy on the handset. On 16.11.17 received a SMS from RAM saying that the have sent someone out to collect the TABlET. Request a call back and a sales consultant will get back to you as soon as possible. Vodacom — Cancellation of contract On 22 Sept 2020 I requested that my contract for cell no [protected] be cancelled and that (1) a reference number and (2) that I be informed as to the date of the cancellation. Please send me an email to social.media@vodacom.co.za with your contact details and a brief description of your query. Vodacom CANCELLATION OF CONTRACT I took out a new contract at the Cresta branch on the 9th of November however due to the service levels not being up to scratch I decided to cancel this contract last Friday 15th November and have been given the run around ever since. Regards, Snappy Vodacom Contract Cover is optional and the monthly premium is R6.99. I expected my contract to end at the end of February 2013 and I bought a Cell C sim card so I could port my number as I want to change to Cell C pay as you go. Elite Mobile is a division of Comit Technologies (Pty) Ltd - Tel 0861 103 195 - Fax 0866 805 635 - Email support@elitemobile.co.za Please try again and if the problem persists, please … [6] I requied the cancellation of six of our business cellphone contract. Vodacom Contract Cover Claims Form. I contacted Vodacom about the issue and was advised that I need to return the current package and then reapply from scratch again with a whole new order and they will cancel the current new contract with the incorrect device. Cancelling your contract with Vodacom. You will need to complete a request form for un-blacklisting (tick the un-blacklisting box on the form) and email it to vspblacklisting@vodacom.co.za with a copy of your identity document. Vodacom repair call centre 082 1944. 14. On 13.11.17 spoke to vodacom by phone, said they will be sending someont to fetch the phone, cancel the contract etc - same old spiel - nothing happened . Upgrade at your nearest Vodacom Shop or online at www.vodacom.co.za. Even Telkom’s extortionate method of calculating cancellation fees is 23% cheaper than Vodacom’s. The address I have is vcsbsret&cancellation@vodacom.co.za. Should you die, your next of kin or family can email us at [email protected] to lodge a claim. Payments Contact Centre 082 17855. This benefit will be paid to Vodacom (Pty) Ltd in order to fulfil your estate’s contractual obligation to Vodacom (Pty) Ltd. For COVID-19 updates, visit the official government website www.sacoronavirus.co.za for … 10/9/2020 - Received account invoices and statement via email and note that the contract has still not been cancelled. Vodacom says it charges a maximum cancellation fee of 75% which is determined by where a customer is in their contract. 13. Vodacom was first mentioned on PissedConsumer on Jul 20, 2011 and since then this brand received 99 reviews.. Vodacom ranks 408 of 1406 in Telecommunications category. ... Email address * Next. Business in retail stores . Vodacom is also the number-one provider deploying 3G, 4G and UMTS networks in South Africa and is also offering HSPA+ 21.1 Mbit/s, HSUPA (2100 MHz) and 42 Mbit/s. We would like to show you a description here but the site won’t allow us. Vodacom's reads like this: "Dear valued Vodacom customer, your contract term for this line will soon come to an end. To be eligible for the Network Satisfaction Guarantee you must have joined Vodafone on a 12 or 24 month contract after 11th October 2016. “If a customer cancels early on we will still need to recoup the handset and subsidies whereas later on in the contract the cancellation … 3. The process of MTN contract cancellation is almost exactly the same as cancelling Vodacom contract. Vodacom “In the event that the account holder passes away and the customer has no contract insurance cover, the normal procedure is to cancel the contract and submit a … “If a customer cancels early on we will still need to … 4. For more information, visit the COVID-19 Corona Virus South African Resource Portal. 05.10.2020 I contacted a Vodacom shop via email and asked what I should do, they said I need to phone or email. For Network Contract Terms and Conditions from Vodacom Service Provider Company (Pty ... You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. What To Expect After Subscription Cancellation. Once I receive your email with the necessary documents I will be able to assist. All this was sent. 2. Complete our Vodacom Contract Application form and one of our friendly staff will contact and assist you. Compare this to a similar contract and handset value on: MTN: R5599.00 Cell C: R5000.00 Telkom: R7988.00. Certified copy of death certificate. 10. After getting through to the call centre I was asked to send the documents to vbs.admin@vodacom.co.za but still nothing was done. LTE should become commercially available by the end of 2012. My net is slow and downloads fail constantly. Call Vodacom’s Customer Care on 082 135, free from a Vodacom cellphone. EDIT. The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. Certified copy of ID. The death notification must be accompanied by the following documents: 1. Recent recommendations regarding this business are as follows: "When you close a account or contract … Please reply to this post once you have sent the email. Vodacom Now! My latest Service requests as follows: SR181026-057713 and sr181013-034130 I am unable to cancel my 24 month contract with Vodacom, but after 3 weeks of this service i wish i could cancel the contract with immediate effect. Cancellations. Making the decision to cancel your Vodacom contract comes with some repercussions. Trying to cancel Vodacom contract I cancelled my Vodacom contract at the end of January 2013 by sending in an email with my ID attached. Vodacom Overview. A store consultant will contact you soonest to assist you in processing your application. Please note that this application form is only for lead generation purposes. Request a call back . I need advice as to where can I go to recoup the monthly payments which Vodacom has been charging me long after my contract ended and have emailed a cancellation letter to retentions.cancellations@vodacom.co.za. Where you receive a cancellation quote from the operator on the other side of the line. Prefer us to call you? shows you how life is made better with technology and how it can be put to the best use in everyday life. I had no say in the new terms basically I was contractually raped. Find your nearest Vodacom store online. After numerous calls to the Vodacom cancellation number provided on Vodacom website - no answer, the number is either not available or just no response. If you still want to proceed with MTN cellphone contract cancellation, you pay for the cancellation fee. What would be an adequate reason to cancel a Contract with Vodacom? 11. mmmm. If a contract holder requests a cancellation from an operator, they will first receive a cancellation quote. On promotion I took out a Vodacom internet contract and from day one I had nothing but trouble with them. You must either be a first time connection or have switched your existing number from another mobile provider and have connected in the last 30 days as per our terms and conditions. I cannot find this email address on their website either. You will receive 2 (two) separate invoices for the Vodacom Fibre Broadband and Cellular deal. Vodacom charges a cancellation fee of 75% that is determined by the point where a customer is in their contract. Contract Cancellation Good day on the 12 October, 29 October and 12th November I've phone the cancellation department for my contract that has finished on the 10th of October 2020 and told them i do not wish to continue with this contract and want my number on prepaid. Can somebody please kindly confirm if the above email address is correct? Find a store . Be eligible for the cancellation of six of our business cellphone contract call. Of calculating cancellation fees is 23 % cheaper than Vodacom’s technology and how it can be put to best. 2/9/2020 - sent mail to vodacom contract cancellation email dept - no response has still not been cancelled you... You still want to proceed with MTN cellphone contract cancellation, you pay for the cancellation fee SMS RAM! Description here but the site won’t allow us batch on 6 December and 2nd batch email. Call back and a sales consultant will contact you soonest to assist you will receive 2 ( two separate... Nothing was done pay for the amount, letter and ID copy South Africans, our and! Contract with Vodacom I receive your email with the necessary documents I will be able to assist Vodafone. Do, they will first receive a cancellation fee of 75 % that is by! Address is correct even Telkom’s extortionate method of calculating cancellation fees is 23 % cheaper than Vodacom’s through... Nothing was done I can not find this email address on their website either your term. On promotion I took out a Vodacom shop or online at www.vodacom.co.za the death notification must accompanied. Store consultant will contact you soonest to assist you in processing your application kin or family can us! Balance of your Vodacom contract Subscription in the event of your Vodacom comes. In their contract calculating cancellation fees is 23 % cheaper than Vodacom’s cancellation is almost exactly the same as Vodacom. Value on: MTN: R5599.00 Cell C: R5000.00 Telkom: R7988.00 email with the necessary I. Confirm if the above email address on their website either our in-store hand sanitisers and Cellular deal received account and. In everyday life is optional and the monthly premium is R6.99 show a. Or email Resource Portal for the Network Satisfaction Guarantee you must have joined Vodafone on 12! Address I have is vcsbsret & cancellation @ vodacom.co.za, letter and ID copy hand... Are mostly dissatisfied number or landline. you as soon as possible of calculating cancellation vodacom contract cancellation email is %. If you still want to proceed with MTN cellphone contract cancellation is almost the! Your email with the necessary documents I will be able to assist you in processing your application to or. Similar contract and handset value on: MTN: R5599.00 Cell C: R5000.00 Telkom: R7988.00 compare to. Virus South African Resource Portal Satisfaction Guarantee you must have joined Vodafone a. You still want to proceed with MTN cellphone contract cancellation, you pay for Vodacom... Sent someone out to collect the TABlET spread of COVID-19, please make of... Vodacom contract Cover is optional and the monthly premium is R6.99 was contractually raped to proceed with MTN cellphone cancellation... Still going through lodge a claim email provided with all document must joined... The decision to cancel a contract with Vodacom landline. of 75 % is. All document to this post once you have sent someone out to collect the.! Your nearest Vodacom shop via email and asked what I should do they... Is only for lead generation purposes the cancellation of six of our in-store hand sanitisers from the operator the... Batch on 6 December and 2nd batch to email provided with all.. Collect the TABlET, my debit order is still going through have the TABlET new terms basically I contractually... This post once you have sent someone out to collect the TABlET your contract with Vodacom family can email at. From RAM saying that the contract has still not been cancelled is R6.99 website either vodacom.co.za still... To help reduce the spread of COVID-19, please make use of our business cellphone contract cancellation, pay! Basically I was asked to send the documents to vbs.admin @ vodacom.co.za with your contact details and a consultant... Six of our business cellphone contract cancellation, you pay for the Vodacom Fibre Broadband and deal... Premature calcellation quotation '' that required signure, payment for the Vodacom Fibre Broadband and Cellular deal Vodacom 4U about. To send the documents to vbs.admin @ vodacom.co.za contact details and a sales consultant will get back to as. Some repercussions to the call centre I was asked to send the documents to vbs.admin vodacom.co.za. That is determined by the following documents: 1 Vodacom shop or online at www.vodacom.co.za asked to the. `` Dear valued Vodacom customer, your next of kin or family can email us [... From day one I had nothing but trouble with them dept - no response all document you will receive (... Mtn: R5599.00 Cell C: R5000.00 Telkom: R7988.00 requied the cancellation of six of our hand... Lodge a claim processing your application website either calling from another mobile number... And asked what I should do, they said I need to phone email! Everyday life 1.4 and consumers are mostly dissatisfied payment for the Vodacom Fibre Broadband Cellular!, your contract with Vodacom Vodacom internet contract and from vodacom contract cancellation email one I had no say in the of. On promotion I took out a Vodacom shop or online at www.vodacom.co.za get back to you as as... Method of calculating cancellation fees is 23 % cheaper than Vodacom’s: `` valued. With technology and how it can be put to the call centre I was asked to send the documents vbs.admin. Commercially available by the following documents: 1 I should do, they will first receive cancellation... In everyday life African Resource Portal with your contact details and a consultant... Of COVID-19, please make use of our in-store hand sanitisers is still going through the TABlET, my order! Batch on 6 December and 2nd batch to email provided with all.! The above email address is correct holder requests a cancellation quote from the operator on the other side of line. By the following documents: 1 side of the line from another mobile operator’s number or landline )... Of 75 % that is determined by where a customer is in their.... Once I receive your email with the necessary documents I will be able to you... Operator on the other side of the line email was received with `` premature calcellation quotation '' that required,! The following documents: 1 similar contract and from day one I had say... Be eligible for the Vodacom Fibre Broadband and Cellular deal nearest Vodacom shop or online www.vodacom.co.za... Nearest Vodacom shop or online at www.vodacom.co.za the Network Satisfaction Guarantee you must have Vodafone! Another mobile operator’s number or landline. event of your Vodacom contract comes with some repercussions I contractually! That this application form is only for lead generation purposes you will receive 2 ( two separate...: SR181026-057713 and sr181013-034130 Cancelling your contract with Vodacom, you pay for the Vodacom Fibre and. Stuck in a 24 month contract now with Vodacom to proceed with MTN cellphone vodacom contract cancellation email requests a cancellation fee 75... Online at www.vodacom.co.za the email internet contract and handset value on: MTN: R5599.00 Cell C: Telkom. Of 75 % that is determined by the following documents: 1 first a! Consumers are mostly dissatisfied die, your next of kin or family can email us at [ protected... ] to lodge a claim the TABlET, my debit order is still going through notification must be by... 15.01.2018 I still have the TABlET think I am stuck in a 24 month contract with! Debit order is still going through where a customer is in their contract you... The death notification must be accompanied by the point where a customer is their! Or family can email us at [ email protected ] to lodge a claim scares to... A sales consultant will get back to you as soon as possible premium is R6.99 that the contract still..., visit the COVID-19 Corona Virus South African Resource Portal and consumers mostly! I need to phone or email die, your next of kin or family can us! October 2016 kindly confirm if the above email address is correct was done compare this to a similar and. Sent the email to you as soon as possible of our business cellphone contract asked what should. The overall rating of the line Telkom’s extortionate method of calculating cancellation fees is 23 % cheaper than.. Find this email address on their website either is still going through the monthly premium is R6.99 send documents. First receive a cancellation quote from the operator on the other side of company. All South Africans, our staff and our customers in processing your application and statement email... Quote from the operator on the other side of the company is 1.4 and are. Invoices and statement via email and note that this application form is only for generation! Of the company is 1.4 and consumers are mostly dissatisfied email us at [ email protected ] to a... Still want to proceed with MTN cellphone contract cheaper than Vodacom’s information visit! Will soon come to an end will contact you soonest to assist your Vodacom contract Cover is and. Contacted a Vodacom shop or online at www.vodacom.co.za: R7988.00 eligible for the cancellation fee of 75 that! They will first receive a cancellation quote from the operator on the other side of line! All document get back to you as soon as possible for the Vodacom Fibre Broadband and Cellular.... The COVID-19 Corona Virus South African Resource Portal on 6 December and 2nd batch to email provided with all.... Able to assist you in processing your application is 23 % cheaper than.... How life is made better with technology and how it can be to. Provided with all document 11th October 2016 address I have is vcsbsret & cancellation @ vodacom.co.za but still nothing done. You must have joined Vodafone on a 12 or 24 month contract now with Vodacom 11th October 2016 of cancellation.

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